Summary Bullets
Dictatorial leadership leads to isolationism
Direct reports dread meetings
Near-misses result
Background
A Facility Manager prided himself on running a very tight ship. He had a bad temper and did not react calmly to negative events or people who disagreed with him. His direct reports dreaded the daily operations meetings because even minor problems led to harsh interrogation.
What Happened
A Facility Manager prided himself on running a very tight ship. He had a bad temper and did not react calmly to negative events or people who disagreed with him. His direct reports dreaded the daily operations meetings because even minor problems led to harsh interrogation.
Safety Culture Focus
Strong leadership invites an open, questioning environment so potential risks can be identified, discussed, and mitigated.
Effective communications encourages and promotes worker input and feedback with no fear of reprisal.
Mutual trust among management and workers is essential to employee involvement and continuous improvement.
Safety Culture Focus Note
**Only 26% of those surveyed indicated communication was a strength in their organization.**
Source File
E.20.pptx
(321.75 KB)